A heel shot is when you hit the ball with the heel of the club instead of the face. This usually leads to a horrible ground-raking shot.

Heel shots are usually caused by your weight being to far forward at the time the club impacts the ball. To keep this from happening, try keeping your weight back on your heels.

Also, make sure that you are not standing too close to the ball. When setting up your shot, extend your arms fully.

These steps will help ensure that the club face arrives in the
proper alignment at impact.